Trading Support
Your Trading Queries, Resolved Here.
Excellence in
Customer
Service
Fintech Awards
Excellence in
Customer Service
EMG – Global 100 Awards
Best CFD Broker
– APAC
Service
Global Business and Finance Magazine
*In addition, international bank wire transfers may incur fees charged by your financial institution. Please check with your financial institution for more information.
¹Subject to, among others, 3-D Secure (3DS) authentication, risk management and daily limit measures
How to Make Withdrawal?
Navigate and withdraw your funds from the Activ client portal or app. Select from our array of convenient withdrawal options that cater to all client preferences.
Please note: It is the client’s responsibility to ensure there are sufficient funds available for the withdrawal request to be processed. Failing to maintain sufficient balance in the account may result in the rejection of the withdrawal request.
What are Activ-Xtrade
Trading Hours?
Navigate and withdraw your funds from the Activ client portal or app. Select from our array of convenient withdrawal options that cater to all client preferences.
*Trading on some instruments like digital coin is available throughout the week, even during weekends. Please check timings for individual instruments before you start trading.
Frequently Asked
Trading Support Topics
?
Have a question? Here’s a one-stop solution to all your trading queries.
Trading with
Activ-Xtrade
Opening an
Account
Manage
Your Account
Manage
Your Fund
Trading Charges &
Payments
Using Our Trading
Platforms
Testimonials
Hear what our users have to say.
Hanafi Lesmana
used several years and ok
Already used several years, all still ok.
Thanks for good account manager
Mehran Sivari
I like it reasonable spreads, no delay…
I like it, good mobile application, reasonable spreads, no delay in open/closing contracts and perfect support.
Md mahedi hasan
Very very good customers services.
Very very good customers services.. I made a mistake while depositing afterwards they solve my problem
Kelkouma Abaye
I had again a good and quick…
I had again a good and quick conversation with the support. I congratulate their reactivity.
Quick deposite and quick withdraw. It’s great.
This is mj
Not many companies have such good service. Thank you Grace
Grace made my day. Her responses were quick and professional. My withdrawel request wasn’t successful because I forgot to fill in some details. She made sure the request was successful 2nd time and increased the priority. Not many companies have such good service.
Mr Simon Dobra
The best platform for trading!
Start trading with Activ-Xtrade for a couple of months, customer service spot on , quick answers, quick email reply, I like the opportunity to select the leverage wanted, instant account deposit via debit card, at the end of week withdraw your profit back on your card within 10 minutes. Easy access to META, very low overnight fee, I have traded on other HIGHLY NAMED platforms but I switched 100% to Activ Trade. Nice and easy ! Highly recommended!!!
